Microsoft Teams, SharePoint, and OneDrive Migration

Our Health Information Technology (HIT) team continues to migrate Northern market-related Microsoft Team(s), SharePoint, and OneDrive(s). This migration will allow team members to continue to communicate, share files and collaborate past the transition without disruption.

Note: Only shared resources that are specific to Haymarket/Prince William have been migrated. Please reference this list with Microsoft Teams and SharePoint sites that will or will not be migrated.

About Microsoft Teams and SharePoint Migration

• All SharePoint site(s), Team(s) located in your Novant Health account have been migrated to your UVA Health account.
• Chats within a Team Channel(s) have been migrated.
• Individual chats amongst individual team members have not been migrated.
• Novant corporate Teams (e.g., NH Pharmacy Dashboards and People Analytics) have not been migrated.
• * If you use OneDrive, your OneDrive content has been migrated and access to your Novant OneDrive has been removed. You should have received a notification prior to migration and once migration completed. *

After Migration:

1. You will receive notice that you have been added to the new UVA Health Teams and/or SharePoint.

2. Access to your Novant Health version of Microsoft Teams and/or SharePoint will be removed.

To learn more, please visit this webpage for HIT related resources, FAQs, and knowledge-based articles. For questions or concerns, please contact UVACommunityHealthIntegration@uvahealth.org.

Email, Home Drive, and Shared Drive Migration are Complete!

Email, home drive, and shared drives have migrated from Novant Health to your UVA Health account. At this time, you will use these as your primary method of email, calendar management, document management, and more.

New emails sent to your Novant Health mailbox will be auto forwarded to your @uvahealth.org mailbox and will not be made available in your Novant mailbox. You will still have read-only access to your Novant Health account. We will notify you before access to your Novant Health account is terminated.

All documents previously stored in your Novant Health home drive (H:) will be read-only. You will not have access to your Novant Health shared drive (I:) moving forward. Check out the Home Drive Transition Tips on the UVACH Intranet for information on accessing your home and shared drive.

If you are not at a UVA Health facility or connected to a UVA Health network, you must be connected to Big IP (VPN) to connect to your Home Drive (F:).

Accessing Email on Your Mobile Device Clarification (for exempt/salaried team members only)

• You cannot have more than 1 Mobile Iron/MDM application installed on your phone prior to following the Mobile Iron instructions for UVA Health.
• You cannot have Microsoft Authenticator downloaded to your mobile device prior to following the Mobile Iron instructions for UVA Health.
• You cannot have alternative VPN applications installed on your device. This includes Nord VPN, Norton VPN, Secure VPN, etc. The mobile device operating system only allows for a single VPN to be active at any given time. If Norton or any other VPN already be active, the MobileIron Tunnel application cannot initiate and therefore access to email and other UVA Health apps fails. The recommended action is to uninstall the any of the conflicting applications.

Check out our iOS MobileIron registration instructions for more information on accessing email on your mobile device.

Badges are finally here!

The first round of badges at Northern Market are for team members who clock in and out. All other team members will receive their badges in the coming weeks.

All Culpeper team members will receive a new badge in this first wave.

About the new badges:

• New UVA Health badges provide access to the new Kronos timekeeping system as well as barcode scanning for Glucometer and Agility. We are providing these badges in advance of the Kronos go-live.
• These badges do not provide access to anything else at this time.
• Team members MUST keep their old Novant Health badge for access to facilities and timekeeping until further notice.
• Badge buddies are attached to the badges based on the team member’s position
• As a reminder, your UVA Health badge should be facing outward as your primary source of identification upon receipt.

For more information, review our FAQs.

For questions about the new UVA Health ID badges:

Northern Market: Michael Prailey or Traci Fuchs

Culpeper: Michael Bednar

Access Management Platform Process

The Access Management Platform (AMP) process is an automated process that provides role-based access to many UVA Health applications. Managers and supervisors play a critical role in requesting and authorizing access to UVA Health applications.

To clarify when to submit an AMP access request between now and Nov. 1, please see below. team members, you do not need to place an AMP request for the list of applications here.

For applications in the attached list:

No action required by you: These will be automatically provisioned to team members as the application owner has or will be submitting the user list to UVA Health HIT Security. 

For meeting schedulers/ owners: if you do not already have WebEx provisioned to your account, you need to request access to WebEx via AMP (Access Request tip sheet here).

If you are only an attendee and not a meeting manager, you do NOT need to request WebEx in AMP. You will be able to access WebEx as an attendee without an account.

Video Conferencing? Use WebEx!

Beginning this month, we will use WebEx instead of Zoom as our platform for video conferencing/virtual meetings across UVA Community Health.

For meeting attendees, you do not need a WebEx account to attend a WebEx virtual meeting. The first time you join a WebEx meeting, WebEx will automatically download the app if it is not already preloaded to your computer. If prompted, click the installer file to install the app and follow the instructions.

How to join a WebEx meeting as an attendee:

1. Open your email invite and click ‘join meeting’ or click the meeting link.
2. Enter your name as you want it to appear in the meeting, check 'remember me," and then click 'sign in.' You can also select ‘join as guest’ to quickly join a meeting.
3. Enter your email address, then click 'next.'
4. If prompted, enter the meeting password that's in your email invitation, then click 'continue.'
5. In the preview window, make sure your audio and video are working.
6. Click 'join meeting.'

For meeting schedulers/owners

• Check out our attached Zoom to WebEx Transition Tips for information on scheduling meetings.
• If you are responsible for planning events such as monthly Town Halls, view the WebEx Advanced tips and tricks on running an event through WebEx.
• If you do not have WebEx account access to schedule a meeting, please submit a request via AMP.

For additional details on WebEx features, visit the Epic Learning Library.

Connecting to Big IP (VPN) on a UVA Health laptop

When you are using a UVA Health laptop, VPN allows access to the UVA Health network from locations outside of the UVA Health System facilities.

When should you connect to Big-IP VPN?

When you are not at a UVA Health system facility, we recommend you connect to Big-IP for the best possible experience within the UVA Health network. 

Why should I connect to Big-IP (VPN)?

When you are working remotely on a UVA Health laptop, you will be able to:

• Use Teams
• Access to home and shared drive
• Download documents or email attachments within Outlook and Teams
• Enter UVA Community Health Epic
• Access Kronos for timekeeping
• Use the new instance of UVA Community Health PeopleSoft

Please note: VPN is only for those who are approved/need to work remotely.

How do I connect to Big-IP (VPN)?:

1. Click the start button.
2. Look for ‘BIG-IP Edge Client’ in your applications.
3. Click on ‘BIG IP Edge Client.
4. Log-in with your UVA Health ID and password.
5. You will be prompted to authenticate with DUO Mobile.
6. Authenticate through DUO Mobile.
7. You are connected! If your connection is denied, you will be notified. If you are having trouble with achieving or maintaining VPN connection, please contact the help desk at (434) 924- 5334.

To check if you have VPN access provisioned, please visit https://amp.hscs.virginia.edu and click the blue button labeled “Access Status.” You should have “VPN” listed under Active Access Records. If you do not currently have access, please click the green button labeled “Access Request”, select “VPN” under system, “VPN” under Role, and submit an access request.

For more information on Big-IP VPN, click here.

Distribution Lists (Northern Market team members only)

If you are the owner/user of a departmental distribution list or contact list that you have not previously submitted via the Content Migration form survey or to the HIT Help Desk, please open a ticket through MyHIT.

HIT is here to help! (Northern Market team members only)

Support for the following requests have moved from Novant ServiceNow to UVA Health MyHIT:

• Epic Application issues or enhancement requests
• Some access requests such as UVA Health Epic, VPN, WebEx
• Desktop Hardware/software requests for example:
• Desktop computing hardware
• Desktop software, moves, and other changes
• Computer cabling requests and changes
• VOIP phones:
• Phones: submit a desktop hardware form
• Cell phones: team members should continue to follow current procedures for obtaining UVA Health cell phones until further notice
• Network issues

For more information on MyHIT, click on the MyHIT icon on your desktop or visit https://myit.hscs.virginia.edu/.

How to Connect to UVA Health Wi-Fi (Northern Market team members only)

Our Health Information Technology team has been working diligently behind the scenes to transition our Wi-Fi to the UVA Health instance. Please see the table below on key information about how to connect to our UVA Health Wi-Fi.

Device Type	Wi-Fi Network	How To Access
Laptop/Tablet/Smart Phone required to access clinical resources   (e.g., UVA Health email, Haiku, Canto)	hscs-wireless	Via Mobile Iron or automatically via UVA Health imaged PC  * You cannot configure your own personal devices to connect to hscs-wireless*
Personal Smart Phone/laptop (needs Wi-Fi only, does not need to access UVA Health email)	Internet - only	Call the HIT Helpdesk at 434.924.5334 or open a ticket online at https://myit.hscs.virginia.edu to receive a pre-shared key from Help Desk personnel * Key cannot be shared with patients or their family members*
Patient and family member	uvahealth-guest	Select uvahealth-guest from Wi-Fi list on your device  Once connected, go to your internet browser  You must accept the user agreement

How to Access your UVA Health Email

Email migration occurred as part of the Big Switch. This means that it is critical that you check your UVA Health email daily and use your UVA Health email as primary for all email communication and calendar management. Click here for steps to access your UVA Health email depending on the computer or laptop you have.